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  • Medicare Reimbursement

  • Note: This information is provided as general guidelines and should not be considered medical advice. Please consult your physician for all medical conditions.

    Understanding Medicare FAQs

    Q. Do you accept Medicare?

    A. Under the Medicare DMEPOS Competitive Bidding Program medical equipment and supply companies like Quest Mobility Solutions were given the opportunity to submit bids for certain covered products. The Centers for Medicare and Medicaid Services (CMS) then awarded some bidders contracts to accept fixed Medicare payment amounts for specific products.

    This means that a medical supply company might accept Medicare payment for a walker but not for a wheelchair. Another supplier in your area would be the Medicare provider for the wheelchair. Generally only certain manufacturers' models are covered so your selection is limited to the products covered by Medicare.

    Quest Mobility made the decision to continue providing the most complete product and service offerings to our customers rather than compete in the Medicare contract program. We found that customers are often willing to forego their reimbursement in favor of the quality products they want and need.

    Q. Can I submit a reimbursement claim to Medicare for products I buy from Quest Mobility Solutions?

    A. Unfortunately, no. Part of the competitive bidding program limits Medicare reimbursements only to products purchased from a Medicare contractor. Even if you purchase the same Medicare-approved product from a non-competitive bid company and submit the claim yourself, Medicare will not reimburse you.

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